Community Service Worker (CSW) Program

Earn your CSW Certification!


A well-trained Community Service Worker (CSW) is equipped with a flexible, adaptable career. Social and community service workers administer and implement a variety of social assistance programs and community services. They assist clients to address personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centers, school boards, correctional facilities, and other establishments.



  • Program Type: Diploma
  • Anticipated salary: C$33,570 – C$77,775  (Information from PayScale Canada)
  • Program Duration: 38 Weeks
  • Program Notes: Financial assistance may be available to qualified students.
  • Program Category:  Healthcare Program

Program Syllabus: Click to Download

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Admission Requirements

  • Grade 12 or equivalent; OR
  • 18 years of age or with successful completion of an admission test, Wonderlic SLE admission test with minimum score of 16; AND
  • Completion of Wonderlic SLE admission test with minimum score of 16; AND
  • Adequate level of physical health to be able to fulfill job requirements; AND
  • Good command of the English language – both written and oral; AND
  • Completion of standard registration form.

Career Opportunities

Graduates of this program are qualified to work in a wide variety of CSW settings and occupations. Job titles vary per location, but graduates are an integral part of many settings, including:

  • Healthcare and social assistance
  • Nursing and residential care facilities
  • Youth centres
  • Individual and family services
  • Youth protection services
  • Public administration
  • Civic and social organizations
  • Social advocacy
  • Grant-making organizations
  • Provincial government
  • Out-patient care centres
  • Local community service centres (e.g., CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Hospitals
  • Community food and housing

Core Courses

Part A: Computer and Business Office Skills

  • Introduction to Keyboarding
  • Keyboard Skill Building Level 1
  • Microsoft Windows Level 1
  • Microsoft Word – Level 1
  • Microsoft Excel – Level 1
  • Microsoft Access – Level 1
  • Microsoft Outlook – Level 1
  • Strategies for Success
  • Job Search and Résumé Writing

Part C: Work Experience

  • Placement

Part B: CSW Admnistrative/Clinical

  • Psychology Fundamentals
  • Sociology and Family Life in Canada
  • Introduction to Mental Health and Addictions
  • Life-Span Development
  • Criminology and At-Risk Populations
  • Case Management, Counselling, and Ethics
  • Business Communication and Report Writing
  • Government and Social Services

Becoming a Community Service Worker

Financial Aid

Student loans are available, to qualified applicants, at both the provincial and Federal level in order to assist with the cost of tuition, school supplies, living expenses and transportation. Options for assistance that may be available to you include:

Please click here to see the detailed information on Financial aid.

Contact Us

Contact Academy of Learning College Mississauga Campus today for more information and find out if a career as an Immigration Consultant is right for you. With financial assistance options for everyone, there’s no reason to put it off any longer! If you know anyone who suits this program, please refer him/her to us then you can benefit from our Referral Program as well.

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