All posts tagged: AOL Mississauga

Challenges of being a Personal Support Worker (PSW)

The PSW provides care and assistance to clients, residents, and patients of all ages from infancy to older adults. They help people maintain their highest functions and level of independence as much as possible.

What is the role of a personal support worker (PSW)?

The role of the PSW includes but is not limited to assisting clients, residents and patients with Activities of Daily Living (ADLs), grooming, feeding, bathing, dressing and toileting.


Common challenges:
Some common challenges the PSW may face are burnout, because the demand is so great. that the PSW may work two or three jobs and don’t know when to say no.

Where can a PSW work?

The role of the PSW is so diverse that they can work in all settings where clients need care. PSW works in the community home care (clients’ home, group homes, day programs). Long Term Care facilities, in the hospital, rehabilitation and restorative care centers.

How to become a personal support worker (PSW)?

The PSW program runs for twenty weeks in class theory teaching and eight weeks placement program at a long term care setting.


Anyone interested in taking the PSW program, should have a heart of compassion and the willingness to help and care for persons in need. The PSW will encounter clients, residents and patients with many heath challenges and diseases. They have mental health issues, disabilities, common illnesses such as diabetes, high blood pressure or may assist families with young children, clients needing temporary respite after surgery. And the list goes on and on.


Frequently Asked Questions:

How much does the PSW get paid?

Pay varies from facility, agency and years of experience.

Can the PSW work in a hospital setting?

Yes they can, but the numbers are much lower than in the community or long term care.

Can the PSW have more than one job?
The PSW can have as many jobs as they can manage. Some may work in many different settings, before they find what they like best and settle down.

Does the PSW get benefits and paid time off?

That depends on the agent or facility.

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Rattan LalChallenges of being a Personal Support Worker (PSW)
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Mental health: A matter of concern

Health is an important factor of life that individuals often ignore. Being healthy does not mean you are physically fit and have no disease. Rather, health is more about your mental well-being. People often care about their physical appearance but fail to look after their mental health, owing to which they might encounter mental illness.

Feature of a healthy person

If you are physically, mentally, and emotionally well then you are a healthy person. So, a healthy person can perform daily activities without any difficulty, can think more clearly and make good decisions, and are able to manage their emotions in a healthy way.

What is mental health?

The World Health Organization defines mental health as a state of well-being in which individuals can realize their own potential, cope with normal stresses of life, work productively, and contribute to their community.

In today’s world people are in such a rush, running behind success and money that they often forget about mental peace. Mental illness is something that you cannot see but you have to realize it. You need to take some time for yourself, to analyze if you are mentally happy or if you have something wrong happening in your mind.

Mental health is not just about mental illness, but it also includes emotional, psychological, and social factors.

Symptoms of mental illness

Following are some changes that you might notice if you are having a mental illness:

Lack of sleep: People often encounter insomnia, when they have a hectic life schedule, or they are not mentally relaxed. Mostly, people who think a lot or feel unsatisfied with their lives are the one who sleeps less and have deteriorating mental health.

Isolation: People try to be alone to find some peace. But this is not the right thing as being alone will affect your mental health and makes you feel lonely.

Depression: Sometimes people encounter depression, where they do not want to talk to others or keep overthinking about a particular topic. So, in this situation, people might have a problem of depression.

Anxiety: People might feel a lack of confidence while handling a tough situation. They become anxious about the outcomes of their actions and feel worried about the task they’re performing.

Excessive alcohol and drug abuse: To escape the day-to-day problems people consume alcohol and have drugs which is not a good solution to get rid of their problems.

Anger issues: Individuals might observe a rise in anger. They easily get irritated by small things and try to avoid conversations by showing anger.

If you observe these symptoms, then my friend you need to take care of your mental health. Nothing is more important than being mentally healthy.

“Take care of your body,

It’s the only place you have to live.”

– Jim Rohn

So, it is important to recognize that mental health is as important as physical health. For our overall well-being good mental health is essential and neglecting it can lead to a range of mental health disorders.

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Rattan LalMental health: A matter of concern
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5 things to consider for you to enroll in the immigration assistant program

In a country like Canada, immigration services are in high demand as they welcome a diverse range of individuals across the globe, they always require immigration workers to ease the process of visa filing and processing.

While choosing a career path, one should always look for their chances of success in that field. If you’re considering a career in immigration assistance, it’s crucial to equip yourself with the necessary knowledge and skills.

Here are 5 common things that you should look for while enrolling in an immigration assistant program/course:

1. Duration of course: It is important to know about the length of the immigration assistant course, to ensure how much time you need to spend or analyze that are you ready to spare that much time from your schedule.

Usually, immigration assistant courses are for less than one year approximately for 32 weeks.

There are different immigration courses like:

  • Immigration Administrative assistant
  • Immigration assistant course

2. Outcomes of the immigration assistant course: the immigration assistant course is a kind of training program that imparts knowledge and skills to make you able to further assist immigration consultants and lawyers.

You will gain knowledge about:

  • Details of Canadian Immigration Law and Policy
  • Types of visas issued by Canada.
  • Requirement of different types of visa processing
  • Business and Skilled Worker Classes
  • Temporary Entry/Labour Market Impact Assessment
  • Legal Office Procedures
  • How to create client records

3. Career opportunities: While enrolling in immigration assistant courses, it is important to look for the possible career jobs that you can grab. After the completion of the course, you will be ready to assist legal professionals.

You will have the opportunity to apply to various companies like:

  • Law firms
  • Immigration offices
  • Consultancy companies

4. Flexibility: Nowadays, in the busy schedule of life, flexibility, of course, does matter. If you consider taking an immigration assistant course online, or part-time, then it would provide you with the flexibility of time and allow you to complete the course at your own pace. Furthermore, verify that the college is at a convenient location or has online resources for remote study.

5. The demand for Immigration Assistants in Canada: It is important to understand the demand for this profession. Canada is a leading country, that allows the maximum number of immigrants, which means more workforce is required in the immigration sector, to overcome the backlog. So, right now choosing this profession will be your best decision.

Additional factor:

Cost of the immigration assistant course: Another factor that needs to be investigated is the fees of the immigration assistant course in Canada. Investing in education is an investment that should have a fruitful outcome, so you should look at whether it is suitable for your pocket to spend that much money.

Generally, the fees for the immigration assistant course are less, affordable, and worth having a good career opportunity.

Are you ready to take up the Immigration Assistant course?

Enrolling in an Immigration Assistant Course is a significant step toward a rewarding career in immigration services. By considering the factors mentioned above, you can make an informed decision that aligns with your career goals.

If you’re looking to pursue an Immigration Assistant Course in Ontario, the Academy of Learning Mississauga East Campus is an excellent choice. With their reputable program, experienced instructors, and commitment to student success, they offer a comprehensive education in the field of immigration services. To learn more about their Online Immigration Assistant Course, contact the Academy of Learning Mississauga East Campus at 905-273-6788 or visit their website at

Take the first step toward a fulfilling career in immigration services by joining the Academy of Learning Mississauga East Campus today!

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Rattan Lal5 things to consider for you to enroll in the immigration assistant program
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Why Professionals with PSW Certificate enjoy Career Flexibility?

In today’s fast-paced world, everyone loves to have flexible job opportunities. Career flexibility allows professionals to adapt and thrive in ever-changing industries. Personal Support Workers (PSWs) is one of the fields that come with career flexibility options. Individuals with a PSW certificate receive a competitive advantage in healthcare, opening doors to a wide range of professional prospects and allowing them to create their careers based on their preferences.

Becoming a PSW not only gives you the opportunity to work in various work settings but also allows you the flexibility of time. PSWs are not confined to working in one place, rather they can work in multiple work settings like hospitals, retirement homes, palliative care, as well as at client’s homes. In this way, personal support worker enjoys their work according to their time and preferences.

PSWs have flexible career options:

One of the key benefits of earning a PSW certificate is the wide array of job opportunities it unlocks. PSWs have the desired skills and knowledge to find jobs in a variety of healthcare environments. PSWs that work for home care, retirement homes, and long-term palliative care, can also support their clients by assisting them with their daily routines, exercise, meal planning, and cleanliness.

All over Canada, PSWs are highly employed for patient care. In general, PSWs in a hospital environment utilize their abilities to maintain a secure and comfortable environment for the patients. They also help in maintaining good standards for patient care in different departments like mental health, palliative care, and so on. PSWs have certain skills that are helpful to look after patients and, thus are also helpful in relieving nurses, so that they can look after other patients.

PSWs have flexible working schedules:

People with PSW certificates often enjoy work flexibility. PSWs have the privilege to choose their shift time according to their availability. For instance, PSWs working for the community must look after a fixed number of patients daily, allowing them the flexibility to work. It depends on a PSW how much time they take to assist all the clients and the rest of the time they can use for themselves. Also, they have a choice to choose their time of work, whether they want to work in the early morning, daytime, or on weekends.

PSWs can work in different work settings:

Another good factor in becoming a PSW is you get a chance to work at different locations of your choice. As the population is rising day by day, so are the older people who need assistance in some or the other way. For instance, a PSW can switch from palliative care in one place to a retirement home in a different place.

So, having a PSW certification would be beneficial for you to enjoy a flexible career. In Canada, it is easy to get a PSW certificate online.

So, are you interested in pursuing a PSW college program?

With the rise in demand for PSW in Canada, it is the most fruitful job option, and pursuing a PSW course would be your best decision. In Ontario PSW program is offered online by colleges, which is convenient for all types of learners, whether you are a student or working. Online PSW certificate programs offer flexibility in terms of schedule, allowing individuals to balance their studies with other commitments, such as work or family responsibilities. Additionally, online PSW certificate programs often provide self-paced learning options, enabling students to complete the coursework at their own speed, maximizing their understanding and retaining information effectively. Moreover, the duration of the PSW certificate program is less than a year, which makes you ready for job hunting in just a few months.

If you are ready to embark on a fulfilling journey as a Personal Support Worker, we invite you to join the Academy of Learning Mississauga East, where you can obtain a top-quality PSW certificate and unlock a world of possibilities.

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Rattan LalWhy Professionals with PSW Certificate enjoy Career Flexibility?
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Nurturing Your Flame: Self-Care and Burnout Prevention for Community Service Worker Students

Welcome students of the Academy of Learning in Mississauga (AOL Mississauga)! Your chosen path is incredibly rewarding, as you’re preparing to make a positive impact on individuals and communities in need. However, this journey can also be demanding, both emotionally and physically. That’s why it’s crucial to prioritize self-care and burnout prevention throughout your academic and professional endeavors. In this blog, we’ll explore the importance of self-care and provide you with practical tips to prevent burnout.

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Understanding Burnout

Burnout is a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress. It’s often characterized by feelings of cynicism, detachment from work, and a sense of reduced personal accomplishment. As future community service workers, you’ll be exposed to a range of emotionally charged situations, making you particularly susceptible to burnout. Therefore, learning how to take care of yourself is not only essential for your well-being but also crucial for maintaining the quality of care you provide to others.

The Importance of Self-Care

Self-care is not a luxury; it’s a necessity. Think of it as the oxygen mask on an airplane – you must take care of yourself before helping others.

Here’s why self-care is so important:

Improved Resilience: Engaging in self-care practices can enhance your resilience, helping you bounce back from difficult situations more effectively.
Enhanced Focus: When you’re well-rested and emotionally balanced, your ability to concentrate on your studies and job is significantly improved.
Better Emotional Health: Self-care can help manage stress, reduce anxiety and depression symptoms, and increase overall emotional well-being.
Increased Compassion: By taking care of your own well-being, you're better equipped to empathize and provide genuine care to others.

Start your journey for a better YOU today!

Practical Self-Care Tips:

Set Boundaries: Establish clear boundaries between your personal and professional life. This will help prevent burnout by ensuring you have time to recharge.
Time Management: Create a realistic schedule that includes time for studying, work, self-care, and relaxation. Prioritize self-care as you would any other commitment.
Exercise Regularly: Physical activity is a great stress reliever. Aim for at least 30 minutes of exercise most days of the week.
Healthy Eating: Fuel your body with nutritious foods to support both physical and mental well-being.
Restorative Sleep: Aim for 7-9 hours of quality sleep each night. A well-rested mind and body are more resilient to stress.
Seek Support: Don’t hesitate to reach out to your instructors, classmates, or a counselor if you’re feeling overwhelmed. Talking about your challenges can provide valuable support.
Mindfulness and Relaxation: Incorporate mindfulness meditation, deep breathing exercises, or yoga into your daily routine to manage stress and stay grounded.
Engage in Hobbies: Make time for activities you enjoy outside of your academic and professional responsibilities. Hobbies can be a great way to relax and unwind.
Social Connections: Maintain meaningful relationships with friends and family. Connecting with loved ones can be a powerful stress reducer.
Professional Development: Continuously learn and grow in your field. Acquiring new skills and knowledge can boost your confidence and sense of accomplishment.

As you embark on your journey as future community service workers, remember that caring for others begins with caring for yourself. Self care isn’t selfish; it’s an essential aspect of your professional and personal development. By implementing these practical self-care tips and staying vigilant about burnout prevention, you’ll not only thrive in your studies but also provide more effective and compassionate care to those who need it most. Take care of yourself, and you’ll be better equipped to take care of others.

Please join us on Sept 14 at 11 a.m. for our upcoming webinar with our partner, AERCs Therapy’s Gloria Segovia, MSW RSW, RP, where she will provide us with additional information on the subject of self-care and burnout prevention. Registration for the webinar can be found here. Partnered with AERCS Therapy Institute, AOL Mississauga East provides a holistic approach to education and mental health support. Together, we are dedicated to shaping compassionate community service workers who can effectively address mental health needs. Discover a comprehensive range of courses at AOL Mississauga East, empowering you with the knowledge and skills to make a difference. Visit and embark on a rewarding journey toward personal and professional growth.

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Rattan LalNurturing Your Flame: Self-Care and Burnout Prevention for Community Service Worker Students
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Nurturing the Caregivers: A Guide to Self-Care for Community Service Workers

Community service workers are the unsung heroes who dedicate their time and energy to making the world a better place. They tirelessly serve others, advocating for the marginalized, providing support, and driving positive change. However, amidst their noble endeavors, these caregivers often neglect one essential aspect: self-care. In this blog post, we'll explore the significance of self-care for community service workers and provide actionable strategies to help them maintain their well-being while continuing to uplift their communities.

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The Self-Care Paradox

Ironically, those who devote themselves to the welfare of others frequently overlook their own well-being. While this dedication is admirable, neglecting self-care can lead to burnout, compassion fatigue, and decreased effectiveness in providing aid. Just like airplane passengers must put on their own oxygen masks before assisting others, community service workers must prioritize self-care to support their communities better.

Understanding Self-Care

Self-care is not synonymous with selfishness. It's about maintaining a healthy balance between your professional commitments and personal needs. Recognizing that your well-being directly impacts your ability to serve effectively is the first step toward practicing self-care.

Start your journey for a better YOU today!

Practical Self-Care Strategies

Set Boundaries: Establish clear boundaries between work and personal life. While the desire to help might lead you to be available around the clock, it’s crucial to have designated "off" hours to recharge. Prioritize Physical Health: Regular exercise, a balanced diet, and adequate sleep significantly contribute to your overall well-being. Physical health forms the foundation upon which emotional and mental well-being are built.

Cultivate a Support System: Surround yourself with colleagues, friends, and family who understand the challenges you face. Having a support system allows you to share your experiences, seek advice, and receive the empathy you often extend to others.

Practice Mindfulness and Meditation: Engaging in mindfulness exercises and meditation can help you manage stress, stay present, and develop emotional resilience. Even a few minutes of meditation each day can make a notable difference.

Engage in Activities You Love: Dedicate time to hobbies and interests that bring you joy. Engaging in activities unrelated to work rejuvenates your spirit and provides a mental break.

Regularly Reflect: Allocate time for self-reflection. Acknowledge your accomplishments, confront challenges, and identify areas for personal and professional growth. Journaling can be an effective way to facilitate this process.

Learn to Say No: While the desire to help is commendable, it’s essential to recognize your limits. Saying no when your plate is full doesn’t reflect a lack of dedication; rather, it demonstrates an understanding of your capacities.

Professional Development: Invest in continuing education and skill enhancement. Learning new techniques and approaches can reignite your passion for your work and improve your effectiveness.

Community service workers play an integral role in creating positive change in society. However, their ability to support others hinges on their own well-being. Practicing self-care isn’t a luxury; it’s a necessity. By setting boundaries, prioritizing physical and mental health, nurturing a support system, and engaging in activities that bring joy, caregivers can recharge their spirits and continue their vital work with renewed energy and enthusiasm. Remember, taking care of oneself is not a betrayal of your mission; it’s a crucial component of achieving it.

Partnered with AERCS Therapy Institute, AOL Mississauga East provides a holistic approach to education and mental health support. Together, we are dedicated to shaping compassionate community service workers who can effectively address mental health needs. Discover a comprehensive range of courses at AOL Mississauga East, empowering you with the knowledge and skills to make a difference. Visit and embark on a rewarding journey toward personal and professional growth.

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Rattan LalNurturing the Caregivers: A Guide to Self-Care for Community Service Workers
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Top in-demand careers in Canada

Canada is one of the most diverse countries with a dynamic job market that provides ample opportunities for individuals across various industries. You can have a variety of job opportunities whether you are a High School graduate, someone who has just completed a degree, or one who wants to explore their limits in other careers. Sometimes, it is challenging to find a suitable job as you want the best of both worlds: an in-demand career with lots of good opportunities and good money, as well as self-satisfaction that you are following your passion.

To have an in-demand career in Canada, one must gain some suitable skills that can be obtained by pursuing various career-oriented courses. In Canada, there are many institutions and career colleges that offer a variety of courses to make you job ready. You should know what careers are in demand in Canada.

Here is a list of some in-demand careers in Canada:

Top positions in Canada - Business Administration1. Business Administration: Business administration is a highly in-demand career in Canada. The crucial role of a business administrator is strategy planning, managing operations, and project management for the success of the organization. There are multiple job options in this field like office managers, project coordinators, administrative assistants, and so on. The average salary of people in this sector is $29,000 to $53,000 per annum.

2. Accounting: Another in-demand career is accounting as accountants are required in every business, as they are the ones who manage financial records, prepare tax returns, and act as financial advisors for an organization. With ever-changing tax regulations and complex financial structures, the demand for qualified accountants in Canada remains high. As an accountant, you can work with any sector, whether public, corporation, or government. Pursuing an accounting diploma or certificate can help you to learn the tactics of this field. In every industry, accounting is an in-demand career in Ontario, and the average salary for an accountant in Canada is around $60,000 per year.

3. Marketing Manager: Marketing is an important part of every business. Without marketing you cannot endorse or sell your products. So, for the publicity of a business, a marketing manager is required. The role of the marketing manager is to build marketing plans and implement them to promote products and services. The marketing manager needs to work in close association with the sales team to ensure that marketing efforts align with business goals. Being a marketing manager does not mean you can work for a single organization rather you can be a freelance marketing manager and earn more money. The average salary of a marketing manager in Canada is around $56,500 per year. So, in Canada, marketing management is an in-demand career.

4. Web Developer: Top positions in Canada - Web DeveloperIn the world of networking, every business sector needs web developers for designing, creating, and developing websites. With the rising demand for e-commerce and digital marketing, web developers are in high demand across various industries. After getting a diploma or degree in web design you can open doors for many job positions. For instance, you can be a web developer, UI/UX developer, and so on. Again, working on the web comes with an opportunity to work as a freelancer, this is like a cherry on the cake, where you can work full-time as well as part-time to earn some extra bucks. According to the pay scale of Canada, a web developer owns around $40,000 to $87,000 per year. So, it is one of the most lucrative careers in demand.

5. Project Manager: Nowadays, with growing industrialization, the demand for project managers is also increasing. People often hire them to hand over a particular project to have a successful result. The project manager is responsible for the initiation, planning, implementation, evaluation, and closing of a project. Project managers can work in a variety of fields like health care, construction, and IT. A project manager in Canada earns around $90,000 a year.

6. Software Developer: The usage of software has increased in the business world and software developers are needed for the same. The role of a software developer is to design, develop and maintain software applications. Software developers are essential for creating mobile apps or managing complex databases. A software developer earns around $75,000 per annum.

7. Healthcare: As the population is rising, the number of older people as well as people with illnesses also rises, owing to this healthcare has many in-demand career opportunities. Canada requires a high number of registered healthcare professionals.

Top positions in Canada - Healthcare

There are multiple job opportunities in the health sector, some of them are:

– Registered nurses: Registered nurses (RN) are healthcare professionals, who provide care and support to the patients and their families. With an increase in the aging population, the demand for RNs in Canada is rising. So, it is an in-demand career, in which individuals can own an average salary of $80,000 per year. The demand for qualified RN continues to rise, making it an excellent choice for those passionate about making a difference in people’s lives.

– Personal Support Worker: Currently, in Ontario, a personal support worker career is in demand. They act as an important element of the healthcare system by helping patients and their families. PSWs work in multiple roles sometimes they have to cook for the patients, take care of their medications, and help them in daily routine activities like boarding, dressing, and so on. They help to ensure that patients feel valued and cared for, which can have a positive impact on their overall well-being.

As you explore the top in-demand careers in Canada, it’s important to choose a reputable institution that can provide you with the necessary training and support. Academy of Learning, Mississauga East Campus, offers a range of career-oriented diploma and certificate programs designed to meet industry demands. Academy of Learning can help you achieve your professional goals and embark on a successful career journey with its experienced instructors, hands-on training, and flexible learning options.

To learn more about the career-oriented courses, diploma, or certificate programs offered by the Academy of Learning, visit their website at or contact them directly at +1 (905) 273 6788. Start your journey toward a rewarding and in-demand career today!

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AOL Mississauga East & AERCS Therapy Present: Understanding Mental Health Disorders- A Guide for Community Service Workers

In today’s society, mental health disorders affect a significant portion of the population, making it crucial for community service workers to have a comprehensive understanding of this topic. Whether you work in healthcare, social services, education, or any field related to community support, recognizing and addressing mental health disorders is essential to providing effective care. In this blog, we will explore the fundamentals of mental health disorders, their impact on individuals, and how community service workers can play a vital role in supporting those affected.

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1. Defining Mental Health Disorders
Mental health disorders encompass a wide range of conditions that affect an individual’s thoughts, emotions, and behavior. These conditions can be temporary or chronic and significantly impair one's ability to function and enjoy life. Examples include depression, anxiety disorders, bipolar disorder, schizophrenia, and post-traumatic stress disorder (PTSD). It is important to note that mental health disorders are not character flaws or signs of weakness but rather medical conditions that require understanding and empathy. They are influenced by various factors, including biological, psychological, and social factors. By recognizing the complexity of mental health disorders, community service workers can provide compassionate and effective support.

2. The Prevalence and Impact
Mental health disorders are more common than you might think. According to the World Health Organization (WHO), around 1 in 4 people globally will experience a mental health disorder at some point in their lives. These disorders have a profound impact on individuals, affecting their relationships, work or school performance, and overall well-being. They can lead to social isolation, substance abuse, and, in severe cases, self-harm or suicide. Recognizing the signs and symptoms of mental health disorders is crucial for timely intervention and support.

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3. Signs and Symptoms
Community service workers should be familiar with common signs and symptoms of mental health disorders to identify individuals who may need help. While the specific signs and symptoms can vary depending on the disorder, some general indicators include persistent sadness or irritability, changes in sleep or appetite, withdrawal from social activities, difficulty concentrating, unexplained physical complaints, excessive worry, or dramatic changes in behavior. It is important to approach individuals with empathy and without judgment, as mental health disorders are often invisible and can be misunderstood.

4. The Importance of Early Intervention
Early intervention plays a pivotal role in managing mental health disorders effectively. As community service workers, you can make a significant difference by recognizing and responding to signs of distress promptly. Encourage individuals to seek professional help, such as therapy or counseling, and provide information about available mental health resources in the community. Remember that early intervention can improve outcomes and help individuals regain control of their lives. By offering support and guidance during the early stages of mental health disorders, community service workers contribute to the overall well-being and recovery of individuals.

5. Promoting Mental Health and Well-being
While it is crucial to address mental health disorders, promoting overall mental health and well-being is equally important. Community service workers can encourage individuals to adopt healthy lifestyle habits, such as regular exercise, a balanced diet, and sufficient sleep. Advocate for the reduction of stressors in their environment and the cultivation of healthy coping mechanisms, such as mindfulness and self-care practices. By focusing on preventive measures and holistic well-being, community service workers can contribute to a healthier community. Providing education and raising awareness about mental health is also essential to destigmatize mental health disorders and promote a more inclusive and supportive society.

Start your journey for a better YOU today!

Community service workers play a vital role in supporting individuals with mental health disorders. By understanding the nature of these conditions, recognizing signs and symptoms, and promoting early intervention and overall well-being, you can make a meaningful impact on people’s lives. Together we can help to create a society that prioritizes mental health and provides the necessary resources for everyone to thrive.

Partnered with AERCS Therapy Institute, AOL Mississauga East provides a holistic approach to education and mental health support. Together, we are dedicated to shaping compassionate community service workers who can effectively address mental health needs. Discover a comprehensive range of courses at AOL Mississauga East, empowering you with the knowledge and skills to make a difference. Visit and embark on a rewarding journey toward personal and professional growth.

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Rattan LalAOL Mississauga East & AERCS Therapy Present: Understanding Mental Health Disorders- A Guide for Community Service Workers
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Academy of Learning Mississauga East Forms Alliance with AERCs Therapy

The Academy of Learning Mississauga East – is proud to announce that Gloria Segovia, MSW RSW, RP (Registered Psychotherapist) and founder of AERCs Therapy – will be teaming-up with us to offer mental health awareness webinars for our staff and students. These videos will be approximately thirty minutes in length and cover a variety of topics in the mental health field including how to recognize mental health needs and common therapeutic approaches to presenting issues and diagnoses. Beginning in Summer 2023, Gloria’s information-rich uploads will be released monthly and be accessible through the Academy of Learning’s web and social media platforms. This academic and professional partnership of AOL Mississauga East with AERCs Therapy is one which our institution most appreciates because it provides real world experience and shares insight into what students can expect in their own practices and soon-to-be professional careers.

AERCs Partnership with AOL Mississauga

Gloria Segovia Returns to her Roots Helping Sunita Vyas at AOL Mississauga East

In the early 2000’s, AERCs founder Gloria Segovia taught the flagship CSW (Community Service Worker) program at AOL Mississauga. Twenty three years later, she and Sunita Vyas, the Program Director here at the school, are working together again for the benefit of our students and respective communities.

AERCS Therapy Mississauga ( is located close by to the AOL Mississauga East ( school in the Queensway Medical Center at 89 Queensway W.

Community Service Worker (CSW) Program is popular at Academy of Learning Mississauga East because it can lead to a satisfying career.

Community service workers are an important part of our society. They administer and implement a variety of social assistance programs and community services to people in need. They assist clients to address personal and social problems and make lifelong friendships. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centers, school boards, prisons, and other establishments.

Gloria Segovia, MSW RSW, RP (Registered Social Worker and Registered Psychotherapist) has over fifteen years of clinical experience, working in education and hospital sectors as well as private practice.

Gloria would like to give back to the AOL community by providing a series of webinars addressing many mental health concerns as they pertain to the CSW program. This will help students see the real-world applications of the theories and procedures. Gloria will also share her own personal experience as an immigrant to Canada as she helps to smooth the emotional journey for foreign students and those from other more diverse ethnic backgrounds.

In addition to the online webinar series, Gloria and AERCs Therapy’s team of Registered Social Workers, Registered Psychotherapists and Psychologists are available to provide counselling to staff and students at AOL locations across the province, remotely, and in-person at their Mississauga, Toronto and Orangeville facilities. AERCs Therapy will also become a possible student placement location for students
and graduates of the CSW program.

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Ways you will Improve Client’s Lives when you Become a PSW

PSW (Personal Support Workers) play a pivotal role in the betterment of people’s lives thus contributing to society. The presence of a PSW marks an impact, whether they are working for patients in hospitals, long-term care facilities, or privately at a client’s home. They aid people in living a life with ease and comfort.

Want to know how PSW (Personal Support Worker) program can help? Here are some of the ways in which you can help your clients in having a better life:

1. Help them in performing daily activities:

In Canada, PSW is of great help in assisting old, sick, and disabled people, as they find difficulty in doing their daily routine activities. For instance, these people might feel challenged in cooking, bathing, cleaning, and grooming, where PSW can help them to ease their life.

A PSW program curriculum has a required course component that trains a PSW with all the necessary information about assisting families with household management, personal hygiene, and medication. This knowledge helps PSW in assisting their clients in a better way.

Moreover, the PSW course offered by the Academy of Learning Mississauga includes a work placement, in order to give learners a real-life experience. This experience will make learners understand their roles and responsibilities as PSW.

Apply for Personal Support Worker Program

2. Be respectful and kind:

It is not easy to depend upon others for work, this makes people more frustrated and irritated, resulting in bad behavior, and this type of behavior is generally seen in people having personal support services. So, such things restrict them to welcome a new person around them. But working as a PSW it is your duty to be kind to them and always respect them, in this way, you can have an impact on them and gradually they will feel connected to you.

You can show your kindness and respect in multiple ways, for instance, sit beside them and listen to their problems or stories, and allow them to do something that they want to by just assisting them. In this way, your clients will start bonding with you, and you will be able to provide good care to them. Thus, helping them in having good emotional as well as mental health.

The PSW course will help you in gaining softer skills related to personal support work, allowing you to discover exciting new ways to put your caring and compassion to work for the benefit of your clients.

3. Make the feel independent and joyful:

When you become a PSW, it is your responsibility to make your clients feel lively without interfering with their independence. People do not like to depend on others for work and this feeling of burden on others saddens them, so as a PSW it is important to show care and support to make them feel independent.

You can also make them feel happy and joyful by doing some activities to lift their moods. For example, turn on the music of their choice, play games with them, and assist them in some light exercise that will make them feel happy and joyful. All these things will help you in improving your client’s mental and physical health.

4. Build companionship:

Sometimes there are clients who feel lonely and want to be heard out. In this case, PSW can act as good listeners and have a positive impact on their lives, in this way, PSW can form a bond of companionship with their clients.

So, a Personal Support worker marks a great impact on their client’s life and improves their standard of living.

So, are you that passionate person who wants to make a difference in other’s life?

Do you want to enroll in PSW Program?

Check out the PSW course offered by the Academy of Learning Mississauga, East.

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